Privacy and Data Protection Policy

At tavionerqus, we are committed to safeguarding your privacy and handling your personal information with transparency. This policy outlines how we collect, use, and protect your data in accordance with Australian privacy laws.

Personal Data We Collect

We collect personal data to deliver and improve our services. Below, we describe the main categories of information gathered directly or indirectly during your interactions with our website.

• Contact details, including your name, email address, and phone number, provided when you contact us or subscribe to updates.
• Device and usage information, such as browser type, operating system, IP address, and pages accessed, collected automatically through cookies or analytics tools.
• Content or communications you submit through forms, surveys, or by participating in customer feedback sessions on our site.
• Marketing preferences and communication settings, to tailor our services and manage your subscriptions effectively.

How We Use Your Data

We process your personal data only for specified purposes. The following list outlines how we use your data to enhance your experience and support our operations.

• To deliver requested services, updates, or responses to your inquiries in a timely manner.
• To personalise content and recommendations based on your browsing and interaction history.
• For internal analysis, user experience improvements, and monitoring website performance and security.
• To send marketing communications when permitted, allowing you to opt out at any time via provided channels.

Legal Bases for Processing Data

We rely on valid legal grounds for handling your information, always in compliance with relevant Australian legislation.

The main bases include your consent (when you submit information), contract performance (delivering our services), legal obligations (such as record-keeping), and our legitimate interests in running and improving our website.

Information Sharing

Your personal data is shared only when necessary and with trusted third parties. The following outlines such circumstances:

• With service providers who support our website operations, marketing, analytics, or customer service, always under confidentiality agreements.
• If legally required, such as for enforcement of laws or to protect tavionerqus rights, safety, or users.
• As part of business transitions, such as mergers or acquisitions, with continued data protection measures in place.

Data Security

We use industry-standard safeguards to help protect your personal information from loss, misuse, or unauthorised access. Measures include encrypted connections, access restrictions, and regular staff training. While no system is completely immune from threats, we are committed to reviewing and updating security protocols to minimise risk.

Your Data Rights

Under Australian privacy law, you hold certain rights regarding your personal data. We are here to support you with any requests regarding these rights.

• Request access to personal data we hold about you and receive a copy in a commonly used format.
• Request correction of inaccurate information or completion of incomplete records.
• Request erasure of your personal data, subject to conditions outlined by law or regulation.
• Withdraw consent for marketing communications or object to specific types of processing at any time.

Use of Cookies

Cookies help us enhance your website experience by remembering preferences, enabling core functionalities, and gathering usage analytics. You may control cookies through your browser settings as explained in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

If you have any questions, need to exercise your rights, or wish to make a privacy-related complaint, you are welcome to contact us. We respond to inquiries promptly and with care.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Please check back regularly for the latest version of our privacy policy.